
Public sector digital transformation | Innovation 2025
Join Softwire at Innovation 2025
Innovation 2025 brings together public sector leaders from across the UK to discuss how digital transformation can improve government services. The event is an opportunity to share insights, learn from real-world examples, and explore the challenges and opportunities facing government organisations.
Softwire is proud to be at the heart of the conversation, with two must-attend sessions showcasing how technology and storytelling can drive innovation in the public sector.
Service Delivery reimagined
This panel will explore how the public sector can use digital technology to improve services, with examples from across government.
Speakers:
- Alex Wolff, Client Director – Public Sector (Softwire)
- Gemma Hyde (Central Digital & Data Office)
- Matt Briggs (Department for Work and Pensions)
- Suraj Vadgama (NESTA)
- Helen Measures (Ministry of Justice)
Seeing Strategy: How Visual Storytelling Drives Change
Communicating strategy clearly is difficult. This session will explain how using a simple tube map helped turn a complex initiative into a clear plan that gained stakeholder buy-in – and how you can do the same.
Speaker:
- Raam Chauhan-Train, Senior Delivery Lead (Softwire)
Meet the speakers

Alex Wolff
Director, Client Portfolio
Alex is passionate about making sure we solve real-world problems for our public sector and healthcare customers – often in fresh and innovative ways…
With these organisations looking to technology to transform their operations, Alex brings an enviable blend of expertise. Over the last 15 years, he’s worked with government departments, the NHS, and private healthcare providers to design and implement intelligent digital solutions that make a positive difference for the people using them.
He blends this knowledge of how to deliver successful digital programmes in government and health, with experience gained in a variety of commercial businesses, from startups to large enterprises.
Alex is smart, inquisitive, willing to challenge the premise and creative in suggesting new approaches. This makes sure we’re doing the right thing, and doing it the right way, so that we achieve the results our customers need.

Raam Chauhan
Senior Delivery Lead
Raam brings a broad skill set across delivery, product and technology. With a foundation in software development and experience as a tech lead, delivery lead and product owner, he adapts to what each project or team needs most. Raam thrives in shaping early-stage government services, where clarity, momentum and a focus on users and outcomes matter most. He’s applied his approach across more than ten government projects, as well as in sectors including banking, electricity markets and generative AI.